Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Product Designer do a Fiserv?

As a Product Designer at Clover, a Fiserv company, you will be an advocate for the pain points of Clover's merchants and their staff. You will apply your design experience to develop the impactful product experiences that merchants need to thrive.

You’ll use your full range of visual, interaction, and user experience design skills to design real-world interactions that help small business owners accept payments and manage their businesses. You’ll take ideas all the way from the whiteboard to the finished interface. Our highly collaborative, agile approach means you’ll be hands-on through user research, design, analysis, and ongoing iterative improvements.

You will also collaborate with customer experience and support teams to gain insights about product usage and adoption to refine experiences.

What you will do:

• Experience . You have a portfolio of elegant interface design that includes products that have shipped. We hope to see functional apps, not just static websites, and when describing your projects, we want to learn about your entire process, not only the final solution.

• Collaborators . You know that the best products are made by collaborating with a diverse team. You’re not just open to feedback from your colleagues; you actively seek it out.

• Communicators . You can articulate the reasons behind your process and your decisions, in words as well as pictures. When the topic is someone else’s work, you’ve got a helpful point of view to contribute.

• Flexibility . You know that for your work to have the most significant impact, it has to ship to users — you’re willing to work directly with engineers and product managers to design (and re-design) experiences that are feasible and in scope.

• Adaptability . You bring a broad range of research, ideation, and prototyping methods to the table, as well as a desire to learn new approaches from your colleagues.

• Integrity . You know design isn’t about “making it pretty” — good design determines how products feel and how they work, and you’ll go the extra mile to get it right.

What you need to have:

• 5+ years of Product Design experience in a B2B or B2B2C SaaS product company

• Experience designing product experiences at various stages, in an Agile environment

• Strong analytical and problem-solving skills, leading with authority while influencing other

• Excellent written and verbal communication, collaboration and team building 

• Understand customer needs, how they interact with products and define solutions to address their pain points.

• Experience in planning and conducting user research.

• Expert proficiency in whatever tools you use to get the job done, i.e. figma, miro, etc 

• Thorough understanding of the constraints, capabilities, and conventions of designing for iOS, Android, and responsive web applications.

What is nice to have:

• Experience working in customer engagement or retention

• Bachelor’s degree in an applicable design discipline, or equivalent experience, additional Technical certifications would be a strong plus.

In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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