Live Chat Representative Job at TEC accutite, South San Francisco, CA

cnloT2JoU0Q4cXNFdFdBRHdkOWR2YjIraFE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Allied Universal

Security Officer - Construction Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense...  ...Career in Security Excellence!_**Now hiring a Security Officer - Construction.**Pay Rate $** **21.00** **per hour****Full Time** - All... 

Newport Associates

E-Trip Advisor Job at Newport Associates

 ...Exciting Remote Travel Booking Opportunity Are you a motivated individual looking for an exciting work-from-home opportunity? We're offering a chance to join our team as a Travel Booking Specialist. No prior experience is required we'll provide comprehensive training... 

McDonald's

Crew Team Member Job at McDonald's

CREWMEMBER We are hiring driven Crew Members! Start moving forward safely today - McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and well-being of Crew Members, customers, and the community. Start... 

Bellows Plumbing, Heating, Cooling & Electrical

Electrician Job at Bellows Plumbing, Heating, Cooling & Electrical

 ...Bellows Plumbing, Heating, Cooling & Electrical isaccepting applications for skilled Electricians. The ideal candidate will be a motivated...  ...Reading blueprints. Ability to learn and perform generator maintenance Running and bending conduit, wiring and terminating devices... 

Gotham Enterprises Ltd

Remote Licensed Clinical Psychologist (PsyD) Job at Gotham Enterprises Ltd

 ...Now Hiring: Remote Licensed Clinical Psychologist (PsyD) California-Based Location: Anaheim, California Employment Type: Full-Time Salary: $90,000.00 - $100,000 per year + benefits Were expanding our team and seeking a Licensed Clinical Psychologist (PsyD... 

WordPress Appliance - Powered by TurnKey Linux