Job Description

Customer Service Representative – Remote (U.S. & Canada)
Remote | Open to Candidates in the U.S. & Canada
Full-Time | Remote 

Are you a great listener, problem-solver, and someone who genuinely enjoys helping others?
We’re hiring Customer Service Representatives to join our remote team, where your communication skills and empathy will make a real difference in the lives of our clients.

This is more than just answering calls—this is about building relationships, finding solutions, and being the friendly voice clients trust.

What You’ll Receive

• Comprehensive Training Program
  Get equipped with the tools, scripts, and confidence you need to succeed—from day one.

• Remote-First Flexibility
  Work from home with the ability to structure your day around what matters most.

• Supportive Team Culture
  Collaborate with teammates who celebrate wins, share best practices, and genuinely support one another.

• Growth Opportunities
  Advance into senior support, quality assurance, or leadership roles with performance and initiative.
  
   

Your Day-to-Day

• Respond to client inquiries via phone, email, and chat in a friendly and professional manner.

• Resolve issues efficiently while maintaining a positive customer experience.

• Navigate internal tools and systems to manage client accounts and track interactions.

• Stay up to date with product knowledge and service procedures to provide accurate information.

• Collaborate with internal teams to ensure client concerns are addressed thoroughly.

Who You Are

• Experienced in customer service or support roles (1+ year preferred)

• Friendly, patient, and empathetic—especially when solving problems

• Strong written and verbal communication skills

• Comfortable using technology and multitasking between systems

• Self-motivated, organized, and eager to grow

Take the First Step Toward a People-First Career

Be the reason someone’s day gets better.
Apply now and join our remote customer care team.

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