Customer Service Representative Job at Legacy Wealth Associates, LLC, Houston, TX

ckM1TGJoU0IvNjhBdVdBR3h0dGRzTGV6aWc9PQ==
  • Legacy Wealth Associates, LLC
  • Houston, TX

Job Description

Join Legacy Wealth Associates, LLC as a Customer Service Representative and be a key part of our mission to support families in building lasting financial stability. We're looking for a motivated, people-first professional to help our customers navigate their financial journey with clarity, confidence, and care.

Role Overview:

As a Customer Service Representative, you’ll be the first point of contact for our valued customers—handling questions, offering tailored guidance, and ensuring a smooth, supportive experience every step of the way. Your ability to communicate effectively, stay organized, and understand our service offerings will be essential in fostering trust and long-term relationships.

Key Responsibilities :

  • Customer Engagement: Interact with customers remotely via phone, email, and Zoom to provide prompt and personalized assistance.

  • Service Guidance: Help customers make the most of our financial solutions by clearly explaining their benefits and applications.

  • Relationship Building: Act as a knowledgeable and trusted resource, offering relevant suggestions based on each customer’s unique financial goals.

  • Record Management: Accurately track and document all customer interactions using our internal tools to ensure consistency and quality.

What You Bring :

  • Minimum 1 year of experience in a customer-facing role such as customer service, account support, or customer success

  • Excellent written and spoken communication skills

  • A compassionate, customer-first attitude with a focus on delivering results

  • Strong attention to detail and the ability to multitask effectively

  • Readiness to complete required licensing within two weeks of starting

Why Work with Us :

At Legacy Wealth Associates, we’re more than a financial firm—we’re a team driven by purpose. Our focus is on empowering families through financial education and personalized strategies. We cultivate a supportive, growth-oriented environment where your work makes a real difference.

Benefits We Offer :

  • Remote work flexibility – 100% work from home

  • Health coverage and retirement savings plans

  • Access to financial education resources and professional development

  • Performance-based bonuses and special employee discount programs

Job Tags

Work from home,

Similar Jobs

Circle K

Class A Fuel Delivery Driver Job at Circle K

 ...Local Deliveries Home Every day. No fuel-hauling experiences! That is ok we will train you! Drivers can earn $85,000-$110,000 K annually -pay is based on past...  ...Pay- OT after 40- paid weekly. Hazmat/Tanker Truck Driver Requirements: Valid Class A CDL.... 

Royal Caribbean Group

Tango Dancer Job at Royal Caribbean Group

The Entertainment Team helps ensure that our guests enjoy their stay on board as much as their time in port. They embrace the challenge of being in the spotlight or working behind the scenes to deliver world-class productions in the different performance venues on board...

GAT Airline Ground Support

Airport Safety Manager Job at GAT Airline Ground Support

 ...efficiency randomly. Remove unsafe and defective GSE from service. Act as liaison with representatives of federal agencies, the airport, the customer, and other contractors as necessary Remain knowledgeable of current airline industry legislation and health and safety... 

Gulf Coast Symphony

Stage Crew Job at Gulf Coast Symphony

 ...Role:The Gulf Coast Symphony seeks Stage Crew Member(s) to assist in production operations at the Music and Arts Community Center and other...  ...Responsibilities include the installation of lighting, sound, video, and orchestral equipment, operation of lighting and video... 

UCLA Health

Rehab Aide 1 or 2, Per Diem - Float - Outpatient Job at UCLA Health

 ...Monica.Responsibilities include clinic cleanliness, supply management, linen management, various administrative tasks, and physical assistance with patient care. Will also serve as a back-up to our front desk which includes phone answering and appointment scheduling.... 

WordPress Appliance - Powered by TurnKey Linux